F.A.Q.

What are the available shipping methods?

Currently, we use PostNL or DHL Parcel to ship orders. We recommend using PostNL.

Will I be able to track my order?

Yes! As soon as your order ships, you will be receiving a shipping confirmation email with all the information necessary to track your order. Please make sure to check your spam folder in case our email gets marked as spam.

Do you ship discreetly?

Yes, we pay special attention to the privacy of our customers.

What if my order is delayed?

Unfortunately, delays do happen every once in a while, and most of the time it is out of our control. If a delay does happen, please contact us and we will try to help you.

Is buying on your website safe?

Absolutely! Our website is encrypted with a mandatory SSL certificate as well as multiple firewalls to ensure the utmost security and privacy of our customers. In addition, our website is scanned for malware and potential security threats by a third party security company every 30 minutes.